Frequently asked questions
Everything you need to know about working with Webtech99. Can’t find an answer? Contact us.
General questions
Where is Webtech99 based?
Our office is in Mohali, Punjab, India. We work with clients worldwide, mainly in the USA, UK, Canada, Australia and the UAE.
Do you work with international clients?
Yes. Most of our clients are outside India. We schedule calls in your time zone and communicate by email, Slack, WhatsApp, Zoom or Google Meet.
Do you offer white-label services?
Yes. We work as a white-label partner for agencies under NDA, delivering under your brand.
Pricing & Payments questions
How do you price projects?
Most projects are fixed-price after a short discovery call. Ongoing SEO, marketing and support are billed monthly. Dedicated developers are available on monthly contracts.
What payment methods do you accept?
Bank transfer (SWIFT/wire), PayPal, Wise, Payoneer and Stripe card payments.
What are your payment terms?
Typically 40% upfront, 40% on design/development milestones and 20% before launch. Monthly services are billed in advance.
Process & Timelines questions
How long does a website take?
A business website usually takes 3–5 weeks; ecommerce and custom projects take 6–12 weeks.
How will I track progress?
You get a dedicated project manager, a shared project board and weekly progress updates.
What do you need from me to start?
Your goals, brand assets, any existing content and access to relevant accounts. We send a simple onboarding checklist.
SEO & Marketing questions
How soon will SEO show results?
Most sites see measurable improvements in 3–4 months, with stronger growth over 6–12 months.
Do you guarantee rankings?
No ethical agency can guarantee rankings. We guarantee best-practice work and transparent monthly reporting.
Who owns my ad and analytics accounts?
You do. We work inside your accounts, so all data stays with your business.
Support & Maintenance questions
Do you offer support after launch?
Yes. We offer monthly care plans covering updates, backups, security, uptime monitoring and content changes.
What if something breaks?
Care-plan clients get priority fixes. For others, we fix issues at our standard hourly rate.
Still have questions?
Our team is happy to help. Book a free call or send us a message.